At 916 Kiss, your privacy is not merely a legal formality — it is a responsibility we take seriously every single day. This Privacy Policy clearly explains what data we collect, why we collect it, how it is used, and your rights as a 916 Kiss member in Malaysia.
Our Commitment: 916 Kiss complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Your personal data is never sold, shared with third-party advertisers, or used for any purpose beyond the scope stated in this policy.
All your personal information and transaction data at 916 Kiss is transmitted and stored with 256-bit SSL encryption — the same standard used by banking institutions in Malaysia.
916 Kiss never sells, rents, or discloses your personal information to advertisers or third-party companies without your explicit consent.
You have the right to access, correct, or request the deletion of your personal data at any time. Contact the 916 Kiss support team to submit such a request.
All data handling practices at 916 Kiss are designed and audited to comply with the Personal Data Protection Act 2010 in force in Malaysia.
916 Kiss uses cookies solely to enhance user experience and for internal analytics. You can manage your cookie settings through your browser at any time.
Your data is not kept indefinitely. 916 Kiss has a clear data retention policy — data is deleted when it is no longer needed or upon your request.
This Privacy Policy is published by 916 Kiss ("we", "platform", or "916 Kiss") and applies to all registered members and visitors of the 916 Kiss platform in Malaysia. This document explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering for or using the 916 Kiss platform, you confirm your consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using 916 Kiss services.
We take your privacy seriously. At 916 Kiss, member trust is our most valuable asset, and we know that trust can only be built when you feel confident that your data is handled responsibly and with complete transparency. That is why we have written this policy in plain, easy-to-understand language — not in lengthy, confusing legal jargon.
916 Kiss collects two main categories of data: information you provide directly, and data collected automatically as you use our platform.
The data above is collected during the account registration process, identity verification (KYC), withdrawal requests, and when you contact the 916 Kiss support team.
Automatically collected data is gathered through cookies, log files, and standard tracking technologies used by all online platforms. This information is used solely for technical purposes, security, and improving the user experience on 916 Kiss.
916 Kiss collects your personal data through the following channels:
916 Kiss uses your personal data only for legitimate purposes and with your consent. The table below outlines each purpose for which your data is used:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account setup & management | Name, email, phone number | Contract fulfilment |
| Deposit & withdrawal processing | Bank details, transaction ID | Contract fulfilment |
| Identity verification (KYC & AML) | MyKad, KYC documents | Legal obligations |
| Customer support | Communication history, account records | Legitimate interest |
| Sending notifications & promotions | Email, phone | Member consent |
| Fraud prevention & security | IP, session logs, activity patterns | Legitimate interest |
| Analytics & platform improvement | Anonymised usage data | Legitimate interest |
| Legal compliance | Transaction records, account information | Legal obligations |
916 Kiss will not use your personal data for any other purpose without first obtaining fresh consent from you.
916 Kiss does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, in certain circumstances, we may need to share your data with the following parties:
In all data-sharing arrangements, 916 Kiss ensures that the receiving party is bound by data protection obligations that are equivalent to or stricter than those we apply to ourselves.
916 Kiss invests seriously in data security infrastructure. The protective measures we have implemented include:
While we take every reasonable measure to protect your data, no system is 100% secure. In the event of a security breach affecting your data, 916 Kiss will notify you within a reasonable timeframe in accordance with Malaysia's PDPA requirements.
Cookies are small text files stored on your device when you visit a website. They help the platform remember your settings and preferences, enable essential technical functions, and provide insight into how users interact with the platform.
| Cookie Type | Purpose | Period |
|---|---|---|
| Essential Cookies | Enables core platform functions — login, sessions, and security. Cannot be disabled. | Session / 30 days |
| Performance Cookies | Collects usage data for platform improvement purposes (anonymised). | 12 months |
| Functional Cookies | Remembering user preferences such as language, region, and display settings. | 12 months |
| Security Cookies | Detects suspicious access attempts and protects accounts against fraud. | Session |
916 Kiss not use advertising cookies or third-party cross-site tracking cookies. You may manage or delete cookies at any time through your browser settings, although doing so may affect certain features of the 916 Kiss platform.
As a 916 Kiss member in Malaysia, you have the following rights regarding your personal data under Malaysia's PDPA:
You have the right to request a copy of the personal data we hold about you. Requests may be submitted via the 916 Kiss support email.
If your data is inaccurate or out of date, you have the right to request a correction. Contact 916 Kiss support with the accurate information.
You may request the deletion of your personal data under certain circumstances, subject to applicable legal retention obligations.
You may withdraw consent for the use of your data for marketing purposes at any time without affecting your account.
You have the right to request your personal data in a machine-readable format for transfer to another platform where applicable.
If you are dissatisfied with how 916 Kiss handles your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.
To submit any request relating to the rights above, please contact us at support@916kiss.bet by stating the type of request and your account details. We will respond within 14 working days.
916 Kiss Platform is not designed nor intended for use by individuals under 18 years of age. We do not knowingly collect personal data from minors.
If you are a parent or guardian and believe that your child has provided personal information to 916 Kiss without your consent, please contact us immediately at support@916kiss.bet. We will take steps to delete the data and close the associated account as soon as possible.
916 Kiss employs age verification mechanisms during registration. Nevertheless, we strongly urge all parents and guardians to monitor their children's online activity and ensure they do not access adult gaming platforms.
In operating the 916 Kiss platform, some data may be stored or processed on servers located outside Malaysia — for example, through cloud hosting services that use data centres in the Asia Pacific region.
In all such situations, 916 Kiss ensures that:
916 Kiss does not retain your personal data for longer than necessary. Our retention policy is as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account information | Duration of active account + 5 years | AML & legal compliance |
| Financial transaction records | 7 years from the date of transaction | Tax & audit requirements |
| KYC Documents | 5 years after account closure | Regulatory requirements |
| Session & activity logs | 12 months | Security & fraud prevention |
| Customer support records | 3 years | Service quality & referrals |
| Marketing data (with consent) | Until consent is withdrawn | Member consent |
Once the retention period expires, your data will be securely deleted or converted into an anonymised format that cannot be used to identify you.
916 Kiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate operational reasons.
When material changes occur, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of the 916 Kiss platform following any amendments will be deemed acceptance of the updated policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 916 Kiss handles your personal data, please contact us:
Our Malay-speaking team will respond to privacy-related requests within 14 working days. For more complex requests such as data deletion or formal complaints, this period may extend to up to 30 working days in accordance with Malaysia's PDPA requirements.
If you are unsatisfied with our response, you have the right to contact the Department of Personal Data Protection Malaysia (JPDP) for further assistance.
We take your privacy seriously. Register a 916 Kiss account today and enjoy a safe, fair, and enjoyable gaming experience in Malaysia.